05_never_again
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Wait this is saying the same thing two ways....
I think he's trying to say that when Butch was here, he "coached effort" (i.e., tried a lot of motivating), then would try and correct technique.
With this staff, there's just a standard of effort you are expected to provide, with technique being taught all the time.
I agree with wmc that the fact Butch had to "coach effort" is disconcerting. At any high-functioning organization, putting in a certain level of effort is just a given; it doesn't have to be coached.