I am of the 'If it ain't broke, don't fix it' mentality. I'm not sure what was wrong with the process they used in the past where you were set in groups by your donation status/ranking and then you pick from what is available based on your ranking. That put the onus on the fans to make a choice, and took the responsibility off of the University to do the assignment. The new process just seemed ridiculous to me. My guess is that their algorithm to auto-assign tickets didn't work as planned, or we would have them by now.