Hello,
Thank you for contacting us.
At this time, WatchESPN is only available to you if you are an ESPN TV subscriber of Time Warner Cable, Bright House Networks, Comcast XFINITY or Verizon FIOS.
Online registration through your TV service provider is required in order to access content on WatchESPN.
Non-participating TV provider customers have access to ESPN3 programming at WatchESPN.com on a PC or Mac, as long as they subscribe to a participating high speed internet service provider.
To view a list of participating TV/Video or Internet Service Providers, please visit this FAQ:
Frequently Asked Questions about WatchESPN
If you have successfully registered, and are still having problems accessing video on WatchESPN, please see the troubleshooting steps below:
1. WatchESPN requires Flash Player 10.3 or higher. Free upgrades are available from Adobe:
Adobe - Install Adobe Flash Player.
NOTE: Flash Player is not currently compatible with 64-bit browsers, please visit Adobe's site to learn how to use a 32-bit browser:
http://kb2.adobe.com/cps/000/6b3af6c9.html.
2. Refresh your current internet browser.
3. Close your current internet browser and launch a new one.
4. Clear your internet browser's cookies, close all browsers and try launching WatchESPN again. Warning: Any account passwords that are currently stored in your browser memory may be lost.
5. Try using an alternate web browser. WatchESPN should be compatible with IE, Firefox, Chrome, and Safari.
6. Set your internet browser's security settings to Medium or Low and try launching again.
7. Your computer's pop-up blocker may be preventing the window from launching. To allow pop-ups on a one-time basis, hold down the Ctrl (control) button when attempting to launch the player. If this doesn't work, consult instructions for the pop-up blocker you have installed.
8. Close any unnecessary browsers or applications. This will also improve the video quality once the player launches.
If you subscribe to a participating high speed internet service provider and are experiencing problems accessing an ESPN3 event, please make sure the event you are accessing is listed as an ESPN3 event. In some instances, events are simulcast on both ESPN and ESPN3 and will be listed twice in the schedule of events. You will not be able to access the event from the ESPN listing on the schedule. You must access the event on the schedule marked ESPN3.
For live assistance with this or any other issue, please call Customer Care at 1-888-549-3776 (ESPN) between 8:00 a.m. and 1:00 a.m. EST.
Thank You,
ESPN Customer Care