Oh lawd...
What 82_Vol_83 said. What kind of insurance do you have? Is it one of those high-deductible kind that you have to pay out of pocket some gi-normous amount before it kicks in? (If so, you would have probably been hit with this already this year.)
What is the "bill", and who is it from?
- Is it
from your insurance company and maybe called an EOB (Estimate of Benefits)? If so, it will have a section with columns such as provider billed / "we" (meaning insurance company) pay (the contract amount with the doctor / you have already paid (your $25) / you owe $___ / reason code (the reason why you still owe. If you see that, look toward the bottom or on the back for the reason code and the explanation.
- If this bill is
from your provider (doctor), and you just recently went, then pish. Wait for your insurance company to crunch the doctor's bill and send you an EOB telling you what if anything you owe. It is possible that your doctor's office is in a year-end scramble to collect anything due, and they're not caring if it's from the insurance company (as it should be) or from you (which it shouldn't.0
Check your insurance card. There should be a phone number you can call to help you navigate through this. Do this especially if the statement has a reason code saying that you owe the $50. It is possible that they are saying that the procedure wasn't covered. Maybe the visit was coded as a routine ("how ya doin'') office visit instead of a problem (new pain, recent injury, recent new diagnosis needing follow-up) and they assigned the wrong code. Also they might have lumped some uncovered procedure in there (see superdave's question about labs.)
@82_VOL_83 : by PC I think he means PCP, primary care provider (your regular doctor or nurse practitioner, etc.)
Note: my career was in socialized medicine (the VA), and as a kid/ Army dependent, I was also part of socialized medicine, treated as a dependent at military hospitals. I am terrible at figuring out the travesty of healthcare costs that make up the US version of medicine, but I'll be happy to give this a whack if you need more help. (The VA does bill some patients, if they (a) have private insurance and (b) aren't being treated for a service connected condition, but it's rarely more than 10% of the total population that we care for, so insurance wrangling is definitely not my strong point. But I'm absolutely happy to try to help, as I did wrestle with this to some extent at my job.)