Strange Computer Problem

#1
Coug

Coug

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Oct 14, 2012
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#1
I'm looking for some help with a strange computer issue I'm dealing with. When online, apparently using any browser(Chrome, IE are the two I've tried) the computer starts to slow down greatly, almost freezing completely. I've noticed it only does this with certain websites/pages. One in particular is the "post reply" page here on VN. I think it might have something to do with loading images inside browsers, in this particular case it's animated gifs. If I disable image loading and navigate to a "post repy" page everything seems fine aside from not being able to properly use the website. As soon as I turn images on and the page reloads it's only a matter of time before the entire system starts to lag. If I let it go long enough without closing the browser it almost cripples the system.

Here is a list of things I've tried in the process of troubleshooting this issue.

Updated windows 7 completely
Ran system file checker(no issues found)
Ran a scan using Malwarebytes(no issues)
Ran a scan using MSE(no issues)
Uninstalled/Reinstalled just about every driver under device manager including the video driver

I ran Resource Monitor while just sitting on the "post reply" page doing nothing and the Average CPU starts out normal around 10 then slowly begins climbing to 33.65. I took a screen shot of what the system is doing when it starts to freeze, just before I close the browser to keep the system running. The CPU usage jumps to 99% and becomes almost useless. If I close the browser in time the system, I won't say instantly but fairly quickly, starts to recover.

Any help would be appreciated.

resourcemon.jpg


Direct link for larger image.
http://s14.postimg.org/s0nad2dk1/resourcemon.jpg
 
#2
#2
Type this in the Chrome address bar.

chrome://plugins

Find Adobe Flash Player and disable it.

Close your browser and try browsing normally, and post back your results. The new updates to Flash Player are causing stability issues in some systems.
 
#3
#3
Sadly, they are also gaping security holes.

Freak, can we get some HTML5 ads instead? TIA. :)
 
#4
#4
My phone does that sliw down thing. Sometimes it'll kick it off the internet.
 
#5
#5
g8terh8ter_eric said:
Type this in the Chrome address bar.

chrome://plugins

Find Adobe Flash Player and disable it.

Close your browser and try browsing normally, and post back your results. The new updates to Flash Player are causing stability issues in some systems.
Click to expand...

Tried that already and just forgot to list it, it didn't seem to make a bit of difference with my situation.
 
#9
#9
NEVolFan said:
I got rid of Norton... got my speed back.
Click to expand...

Speed kills.

I'm running Microsoft Security Essentials. I haven't had an issue with it to this day. Used to run Norton back in the day but it was a resource hog.
 
#10
#10
What about disabling adblock?

Here's a couple of free tools you could run, and see what it cleans up.

JRT - Junkware Removal Tool
AdwCleaner

Run JRT first, and then AdwCleaner. If there is anything like a toolbar or addon hijacking your browser process, then those two should get rid of it.
 
#11
#11
Try this as well.

Load chrome://flags in the web browser's address bar.
Search for GPU rasterization. Alternatively, load chrome://flags/#enable-gpu-rasterization directly.
Switch its state to enabled.
Restart Google Chrome.
 
#13
#13
g8terh8ter_eric said:
What about disabling adblock?

Here's a couple of free tools you could run, and see what it cleans up.

JRT - Junkware Removal Tool
AdwCleaner

Run JRT first, and then AdwCleaner. If there is anything like a toolbar or addon hijacking your browser process, then those two should get rid of it.
Click to expand...

I'm running adblock plus on chrome and don't have any problems with it
 
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#15
#15
I know this is very simplistic and may not work, but several years ago an IT guy told me that the first thing he does when he has a computer problem is turn off computer, disconnect everything from it (including power)- everything. Then he holds power button down for 60 seconds. If it is a laptop then you must remove the battery. Then re-assemble and turn it on. He said that over time static builds up on motherboard and can do strange stuff to your computer. I have tried this several times and it has fixed problems. Other times it has not helped, but it has helped often. I have been given computers by friends who were going to throw them away and this has helped reboot them. Tech guys may disagree, but this has helped me.
 
#16
#16
g8terh8ter_eric said:
What about disabling adblock?

Here's a couple of free tools you could run, and see what it cleans up.

JRT - Junkware Removal Tool
AdwCleaner

Run JRT first, and then AdwCleaner. If there is anything like a toolbar or addon hijacking your browser process, then those two should get rid of it.
Click to expand...

I tried removing all extensions in Chrome but I was able to rule them out as a cause or even a contributing factor. I ran Internet Explorer as well and was able to reproduce the same exact problem, so it isn't confined just to Chrome. I can try and run those cleaners and see if they make a difference.

Ace said:
I know this is very simplistic and may not work, but several years ago an IT guy told me that the first thing he does when he has a computer problem is turn off computer, disconnect everything from it (including power)- everything. Then he holds power button down for 60 seconds. If it is a laptop then you must remove the battery. Then re-assemble and turn it on. He said that over time static builds up on motherboard and can do strange stuff to your computer. I have tried this several times and it has fixed problems. Other times it has not helped, but it has helped often. I have been given computers by friends who were going to throw them away and this has helped reboot them. Tech guys may disagree, but this has helped me.
Click to expand...

Strangely enough I did remove the battery multiple times in attempts to "unfreeze" the system when it got bad. It didn't always work even after reinserting the battery and rebooting the system. It's basically an old school way of discharging capacitors.
 
Last edited:
#22
#22
Ace said:
Have you tried to uninstall chrome, restart, then reinstall chrome? My chrome was hanging up a few months ago and that helped

You might try Mozilla Firefox as a browser https://www.mozilla.org/en-US/firefox/new/
Click to expand...

Yes, I uninstalled Chrome along with it's folders and reinstalled. I even attempted the 64bit version of Chrome. Like I said though it's not a problem specific to Chrome, the same thing happens with Internet Explorer.

Jax_Vol said:
You have the Northwestern of computers
Click to expand...

Lol!

g8terh8ter_eric said:
Any luck Coug?
Click to expand...

Not so far. I have been putting off upgrading to Windows 10 so they could work out the kinks so maybe I'll just upgrade this laptop to it. That's bound to fix it if it's a system issue.
 
#23
#23
Coug said:
Yes, I uninstalled Chrome along with it's folders and reinstalled. I even attempted the 64bit version of Chrome. Like I said though it's not a problem specific to Chrome, the same thing happens with Internet Explorer.



Lol!



Not so far. I have been putting off upgrading to Windows 10 so they could work out the kinks so maybe I'll just upgrade this laptop to it. That's bound to fix it if it's a system issue.
Click to expand...

Try running Hitmanpro just for the heck of it.
 
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