I have got the 8830 and love the scheduling feature, I never could use a palm because of the hassle with the little stick pen thing, but this is so easy you just scroll down and type. Love the phone I owuld suggest it, the only thing that sucks is people can pic message you, they must email it, and if they do pic message you you then have to go to the VZW site and check it and if your friends are like mine you have just wasted 5 minutes to go and look at some fat woman in a bathing suit with some funny remarks, it just is not funny most of the time but you still check to see if it is something important. But overall the Blackberry series is great and you will soon learn why they call them "Crackberry", let me know if you questions. Oh yeah and I have fowarded my office email so it goes to my PC and blackberry email accountm and I can reply from anywhere, great for a realtor