My 360 just got the 3 red lights of doom

#1
sickemsmokey10

sickemsmokey10

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Jan 24, 2006
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#1
i tried the towel trick and that didn't work. now I'm on the phone and having been waiting for support for an hour :banghead2:
 
#5
#5
what are you guys talking about? i have been wondering after reading somebody talk about it earlier. what happens to your xbox?
 
#6
#6
ut 4 me said:
what are you guys talking about? i have been wondering after reading somebody talk about it earlier. what happens to your xbox?
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just got off the phone with xbox and the guy told me that whenever you get 3 red lights on your console it means there's a hardware console problem. So the guy told me they would send a box to my house and I put just the console in there, call UPS and they'll send it to Microsoft and then they'll send me another console in 2 to 3 weeks for free
 
#11
#11
I know I'll sound like my usual Playstation homer self, but seriously, how much money has Microsoft lost on XBox 360 repairs by this point? It has to be a lot.
 
#14
#14
Mine no longer reads memory cards and wireless controllers dont connect to it anymore even after calling support but dont want to ship it in for a while because of NCAA and Madden
 
#15
#15
vol_freak said:
There have been a lot of issues with these systems, without argument. But Microsoft has really stepped up to the plate if you ask me. A 3 year warranty on a product like this is unprecedented.

The cost of this extension is over $1 billion.

Associated Press Business News: Xbox 360 Repairs Will Cost Microsoft $1B: MSFT - MSN Money
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I agree... Microsoft has generally stepped up to the plate in helping replace 360's. I wish they were more forthcoming in what actually caused the systems to crash, and what they've been doing to remedy it. But the boxes and all have been well-executed.
 
#16
#16
milohimself said:
I wish they were more forthcoming in what actually caused the systems to crash, and what they've been doing to remedy it.
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I think the heat has been an issue for one. My guess though is that there have been several different hardware issues. I don't think all the systems are malfunctioning due to a single cause.
 
#17
#17
mattvols said:
Mine no longer reads memory cards and wireless controllers dont connect to it anymore even after calling support but dont want to ship it in for a while because of NCAA and Madden
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do you know how bad it's going to be having NCAA 08 in my hands and not being able to play it? I've had it preordered since Jan. but I'm thinking about not picking it up until I get my 360 back.
 
#18
#18
So would it be a gamble to buy a refurbished system??
 
#22
#22
On number three and still would not trade it for a PS3. Haven't paid a dime to get it fixed twice. That works for me. It is amazing what you get done when it dies.
 
#23
#23
It is great to know if my 360 dies microsoft will take care of it, but how easy is it? Do they ask a lot of questions or does it matter when it was bought or anything?
 
#25
#25
Volman09 said:
It is great to know if my 360 dies microsoft will take care of it, but how easy is it? Do they ask a lot of questions or does it matter when it was bought or anything?
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They asked a couple questions. Then gave you some suggestions on how to fix it on your own (usually doesn't help anything). Then they will send you a box to put it in and then you just ship it off and you will get it back in a couple weeks.
 
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