- Oct 28, 2009
I’m a relatively new landlord. My tenants were complaining about low water pressure. The city came out and said it was due to a shut off valve in the basement being corroded. My usual plumber couldn’t get out there so I called Rotorooter. The guy called and said he completed the work and wanted my cc # over the phone. I asked him to send an invoice. He sent it over and It ended up being $1200! (Which My tenant signed off on). He showed up and looked at the valve, was gone 30 min getting the new valve and spent 30 min replacing it. Charged me $120 for “travel time”. I wouldn’t have signed off on it. Is a tenant able to do that? I have a call in to rotorooter to get this resolved but I have a feeling they’re going to say too bad.