Lady Vol Wheatie Box

#1
USAF_Vol

USAF_Vol

Let there be BEER
Joined
Aug 1, 2005
Messages
9,346
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18
#1
Anyone get one yet. I picked one up from the Commissary today.

Pretty neat to have our Vols on a Wheaties box. :rock:

I know they have them on sale at the Volmall.
 
#2
#2
Not yet.I still have one of Peyton form a few years back though.
 
#9
#9
Never had any problems with Volmall. Guess ardent got ran into customer service issues. What's up?
 
#14
#14
Just check my signature for the Better Business Bureau link. They're horrible. Below is what happened to me in December 2005...I copied it from the original post at another forum.

My wife placed a "huge" order (in the $2,000 range, more than we've ever spent online and by far more on UT stuff than ever before) with them near the end of October. Partly to make up for missing out on the chance to go down to Knoxville and watch a game (my wife broke her fibula and ruptured a ligament, I went home to take care of her instead) and partly for Christmas.
There are plenty of other places out there we could have ordered from, but I went with volmall because of the connection to UTsports.com and that proceeds from each purchase benefit the UT athletic department. Win-win, I thought. I get a bunch of UT gear and stuff, and I support the UT athletic department at the same time. I told my wife to order just from volmall and she did.

Fastforward to last night. I left Chicago last night for my home in Missouri where my wife lives (I am in the Navy). Waiting for me was almost everything. Ordered in October, almost everything in December. I'm a little disappointed in that. My wife's been on the phone with personnel from volmall.com nearly every day trying to find out where the remaining items are. A few items arrived yesterday before I got home.

One of the items was a Virginia Tech backpack. I could have swore we ordered from volmall.com and not hokiesports.com or whatever it is. Another item is a Peyton Manning autographed football. One of 500. The display box is torn up. The item sells for three hundred dollars and the display box is tore up.

The snack bowl helmet box was literally destroyed when we received it. The box it was shipped in had other items in it as well, but the box the bowl came in along with the "helmet" were completely separated. Are you kidding me?

The personnel at volmall.com have been far from helpful. My wife talks to a new person nearly every day. Each person gives her a new story, varying from "we can't help you" to "I'll email my supervisor and the company" and "We'll call you right back" to "I'm sorry I'll take care of this" and "We don't have a callback system". We've never received a response from volmall.com Any responses we get from them is when we initiate it. We've never been contacted.

Today, my wife's tried to call three times to complain about the backpack and other items. The line has disconnected all three times while we are on hold.


--------


In the end, I never got the autographed football back. They refunded us the money owed, but it was in the middle of January. The only good part was they actually refunded us about 100 dollars more than we were asking.

I'll never, ever order from them again, though I'll admit most of the things in my avatar came from their store.
 
#15
#15
I thought about looking into creating a volsmall.com, where I would just complain about how much the volmall sucks, but it was already taken.

Any time I read about volmall, anywhere, I will always bring this up. It makes my day to tell others how horrible they are.
 
#17
#17
Sounds like you got screwed by the postal system and Volmall didn't respond very well. Have been lucky to date with my orders from them. Quick with no issues.
 
#18
#18
It was volmall's handling, actually. I never ordered small orders, so I'm not sure how they handle those, but most our items were boxed together. The boxes that everything came in where in fine condition. It was when I opened the boxes that volmall shipped everything in that you found all the problems.

They shipped everything via DHL.
 
#20
#20
ardent enthusiast said:
It was volmall's handling, actually. I never ordered small orders, so I'm not sure how they handle those, but most our items were boxed together. The boxes that everything came in where in fine condition. It was when I opened the boxes that volmall shipped everything in that you found all the problems.

They shipped everything via DHL.
Click to expand...

Well that kills that theory. Had the same experience with fanatics website. Too bad. Will also never go back to that site.
 
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