Inconsiderate People

#1
VolinArizona

VolinArizona

not in Arizona anymore
Joined
Feb 16, 2006
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#1
Here to vent about an inconsiderate a-hole from tonight. Here's the story:

Yesterday, I was on the phone with an owner of a tax service place here (national branch, local ownership). They advertise with us every year, and he's been putting me off for a month. He finally gets in touch with me, and he's jampacked during normal office hours, so he tells me to come Wednesday night at 6:30.

Now, I agree. But remember, I'm an 8-5er, so this is off hours, and a bit of an inconvenience for me. However, I'm big on customer service, so I just decide that I'll rush home and eat and come out to his business.

I arrive at 6:25, like a good business person. I wait for 15 minutes before he comes out and says "ohhhhhh, I don't have time," in a less than caring way.

I respond with a shrug and a playful "Whaaaat?"

Him: "Yeah man, I don't have time for you tonight."

Me: "I made a special trip out here. I get off work at 5."

Him: "Well I get off at 9, soooo." (quite snooty, by the way)

Me: "Uhhhh" (confused)

Him: "This is my busiest day of the year, man"

Me: "I just came when you said you were free."

Him: "Well I guess I can't advertise with you."

At this point, I'm steaming on the inside.

Me: "Simple as that, huh."

Him: "Yup."

Me: "Alright."

And out I go.

Do I have a right to be pissed off at this chode?
 
#3
#3
I honestly wouldn't have minded if it was sometime between 8 and 5. Every account executive gets blown off when a business is busy. We have to expect it - and understand it - and roll with it.

But come on! 6:30! Dinner time! After hours!
 
#7
#7
Yeah, putting out a negative campaign against the ******* could be as detrimental to his business as a positive advertising campaign would help him. You can always use the tried and true start up "I heard from a friend that ol' butthead down at the tax service _________________.." Just fill in the blank.
 
#8
#8
HE is a HUGE Douche....

Summers_Eve.jpg
 
#11
#11
Yeah, he's an ass, but if you can still take his money, do whatever you have to do, on his time, and take his money.
 
#12
#12
If he did not have time he should have nicely had you come back another day and done the work free of charge. He had so much buisness he did not care if he lost some. He does not seen very professional.
 
#13
#13
meh, you're in sales right? That kind of stuff comes with the job. Of course you have the right to be pissed (and I would be too) but just be sure not to burn any bridges for the guy following behind you.

For the record, I've gone as far as seeing a middle school play that a customer's daughter was in and still didn't get the order. Not a happy guy that day.
 
#14
#14
Guys like that are so used to getting their way with/over/through others that they've forgotten what it is to be considerate. Although in business I agree as previously said don't burn bridges, keep in mind this is the same guy that does'nt tip, flicks cigs out his window hitting traffic, and changes lanes with no turn signal. Sooner or later folks like this find out their karma comes home to haunt. Yeah he is an arrogant, self absorbed a-hole.
 
#15
#15
He sounds like he never intended to advertise with you at all. He could at least told you that over the phone. Probabaly one of those companies you'd have trouble collecting your money from anyways.
This kind of reminds of a meeting my wife told me about she went to yesterday.We drove up from Nashville to Johnson City. She goes into the meeting where the guy was tapping on his watch and said he had another meeting in 35 minutes. His mistake was, they work for my wife's company and you can't be a S/A with a Director of Operations (my wife) or your company will get the axe, which is exactly what happened to the firm he was working for.Now he can explain to anyone that might lose their job because of his ignorance.All he had to do was be polite.My wife would have worked with him.:no:
 
#16
#16
If you had the crappy job of doing people's taxes at some national tax service, you'd be a pissy person too.

Nah, just picking with you. He sounded like a douche.
 
#18
#18
allvol123 said:
If you had the crappy job of doing people's taxes at some national tax service, you'd be a pissy person too.
Click to expand...

maybe he decided to hire another Statue of Liberty or Uncle Sam for the street corner. (sorry, those guys just crack me up)
 
#19
#19
Maybe he had been in the 20 items or less lane behind someone with a cart full of stuff. And I think those registers should only scan 20 items max per transaction, then give the total.
 
#20
#20
I believe I would have whipped his ass on the spot and shot holes in his tires....but I've had a crappy week.
 
#21
#21
Fine Vol: I wasn't there for him to do my taxes.

PJ: Yeah, every salesperson is understanding when it comes to being blown off. It happens alllll the time. My problem is the timing: 6:30pm/aka off hours. If he would have met with me, and decided he didn't want to buy, that's fine, too. But blowing me off with NOTHING when I made a special trip for him is pretty ****ty.

I pride myself on customer service. The VIA you know on Volnation is nowhere near the person I am when it comes to business and relationships. I'll go the extra miles for almost anybody.

His media buy wouldn't have been very large anyway, so I'll go find a new client with my time.
 
#22
#22
Oh, and as an aside, he's advertised with our station every year at tax for 4-5 years with my friend (who is now in the Peace Corps). My friend and I are very very similar and the guy knew in October of my friend leaving and that I would be working with him.

I tried to get a meeting with him starting on December 28th. He *never* called me back, and I finally caught him the other day to set up a time.

He was ugly, too.
 
#23
#23
The fact that he was too busy to see you is "iffy" at best. The way he went about telling you, aka timing, manner, tone, rudeness....that was unacceptable. You are a collected individual.
 
#25
#25
VolinArizona said:
PJ: Yeah, every salesperson is understanding when it comes to being blown off. It happens alllll the time. My problem is the timing: 6:30pm/aka off hours. If he would have met with me, and decided he didn't want to buy, that's fine, too. But blowing me off with NOTHING when I made a special trip for him is pretty ****ty.

I pride myself on customer service. The VIA you know on Volnation is nowhere near the person I am when it comes to business and relationships. I'll go the extra miles for almost anybody.
Click to expand...

I don't doubt it at all. Just wanted to add my opinion since I spent my 1st year on the road as basically a sales "engineer". I was in charge of repairing the bridges a previous salesman had torched. :p
 
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