Bowl Game Question.

#1
Sara Clark

Sara Clark

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#1
When purchasing tickets I had googled the question: Who will be the home team? Based on answer I had purchased my tickets on the home side from ticketmaster. Today, I went out comparing prices to see how I faired with my purchase price. Every other ticket site has us on visiting side. Which means my ticketmaster tickets would be on the wrong side. Will we be home or visitors?
 

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#2
#2
Sara Clark said:
When purchasing tickets I had googled the question: Who will be the home team? Based on answer I had purchased my tickets on the home side from ticketmaster. Today, I went out comparing prices to see how I faired with my purchase price. Every other ticket site has us on visiting side. Which means my ticketmaster tickets would be on the wrong side. Will we be home or visitors?
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First thing worth mentioning - just in general - is that Google’s AI, at this point, gets easily confused. Like a lot.

Don’t treat its first answer like it’s a one-stop shop when it comes to answering questions or queries. Always do research, reading, or looking into articles and sources that your searches actually find in order to get better answers.

That aside, Tennessee is the visiting team. Everything, including the Music City Bowl, the ticket selling sites, all the sports score sites, even Wikipedia, have it denoted as Tennessee vs Illinois, with Tennessee being the visitor and Illinois being the home team.
 
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#3
#3
TrueOrange said:
First thing worth mentioning - just in general - is that Google’s AI, at this point, gets easily confused. Like a lot.

Don’t treat its first answer like it’s a one-stop shop when it comes to answering questions or queries. Always do research, reading, or looking into articles and sources that your searches actually find in order to get better answers.

That aside, Tennessee is the visiting team. Everything, including the Music City Bowl, the ticket selling sites, all the sports score sites, even Wikipedia, have it denoted as Tennessee vs Illinois, with Tennessee being the visitor and Illinois being the home team.
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Good grief. I wanted to be on the Tennessee side. Ugh, not sure what to do here.....
 
#4
#4
To further that point, I asked a similar question to yours, and got the following answer (at least it explained itself - and in turn its confusion - this time):
 

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#7
#7
Sara Clark said:
Good grief. I wanted to be on the Tennessee side. Ugh, not sure what to do here.....
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How long ago did you buy your tickets? If it’s recent you can try contacting their customer support (preferably getting to the point of speaking to an actual person on the phone), explaining the confusion and what had happened, and asking them if they can either:

(1) refund you (due to the misinformation and the fact that you’ll buy a ticket on the appropriate field side once they do) or

(2) move you to the appropriate side in a ticket section of similar value.
 
#9
#9
TrueOrange said:
How long ago did you buy your tickets? If it’s recent you can try contacting their customer support (preferably getting to the point of speaking to an actual person on the phone), explaining the confusion and what had happened, and asking them if they can either:

(1) refund you (due to the misinformation and the fact that you’ll buy a ticket on the appropriate field side once they do) or

(2) move you to the appropriate side in a ticket section of similar value.
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I purchased through ticketmaster, but the tickets sold from seatgeek. I'm chatting with a bot at the moment. Keep fingers crossed. :)
 
#12
#12
ALLVOL 4LIFE said:
Go to Ticketmaster and go to help center and search this
View attachment 798558View attachment 798558
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I purchased through Ticketmaster, the original seller is seatgeek. That's the hangup here. I sent SeatGeak a message explaining what happened and asked if I could exchange for the exact same seats on the opposite side of the field. they've yet to respond. We'll see what happens....
 
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#13
#13
Sara Clark said:
I purchased through Ticketmaster, the original seller is seatgeek. That's the hangup here. I sent SeatGeak a message explaining what happened and asked if I could exchange for the exact same seats on the opposite side of the field. they've yet to respond. We'll see what happens....
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I would think that you can look on the other side and see if there are any Ilini fans and maybe swap. You'd have to get to the other side of course.
 
#14
#14
Sara Clark said:
I purchased....
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volfan4evr said:
I would think that you can look on the other side and see if there are any Ilini fans and maybe swap. You'd have to get to the other side of course.
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That’d be a mess to do the day of / during the game. I wouldn’t recommend that. Especially given that the tickets are likely digital and on said fan’s phone.
 
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#17
#17
Sara Clark said:
It's turning out to be a hassle that's completely my fault. I'm likely sitting with the Illinois fans.
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Sorry, to clarify, I was more responding to the person saying trying to pull off a ticket switch the day of with an Illinois fan. As well as how difficult that would be. Not what you were trying.

Keep trying to get your conversation with SeatGeek turned into an actual phone conversation. You have a better chance if you’re speaking to someone.
 
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#18
#18
A few years ago Ticketmaster was able to move my seats for the Vols opening game and charged me $10 per seat. Il gave them the seat info where I wanted to move. This was at Nissan stadium.
 
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