Orangeburst
Well-Known Member
- Joined
- Jun 19, 2008
- Messages
- 54,390
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- 131,969
Xfinity is the worst company on the planet for customer service! Tomorow will be day 4 with no service TV or internet and if they would have listened to me from the beginning this could have all been resolved. I told them from the jump that the problem was at the pole, that their contractor broke something/didn't hook us back up or something when stringing new wire in the neighborhood. But No I had to wait 3 days for an inside tech to show up look up at the pole and say yeah that's broke. Now I have to wait another day for someone that maybe can fix it. When I asked the same contractor is right down the street why don't you tell them to get their ass over here and fix it they tell me they can't do that. I went down there and none of them spoke English, they are all some kind of eastern European.
A few more months and I can tell them to piss off. <rant over>
I turned in Xfinity recently and get a notification that I would be charged for not returning the equipment. And then had to argue that they wrote the incorrect s/n down for their records when my box was changed 3 times over a week period last year. Make sure you hold your receipt.
Cannot even leave that gawd awful company without BS.

