I make assumptions, sure, but that doesn't mean they are at all far-fetched. If what I read was correct: that she went to a restaurant, then left her car parked there while going a couple more places before returning after hours to a missing car, then the dots more than fill themselves in. She probably drank so she didn't drive until she had sobered up. I've dealt with towing companies three times. Once mine was towed, the second mine was lifted up as I arrived, the third a friend was towed and needed a lift there. Each time the people were the absolute rudest. They drag their damn feet and get this false sense of power because they have your car. I know I have a small sample size, but I can't imagine towing companies outside of Knoxville are miraculously pleasant.
When my friend was towed, we literally sat at the tow place for 45 minutes before they could release her car. They were straight-up asshats about it for no reason whatsoever. So I'm basically never going to protect people who work at sleazy tow places because they deserve every ounce of sht thrown at them.