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Old 04-24-2012, 08:51 PM   #1 (permalink)
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Why would someone not outsource?

I have an honest question....


why would someone not outsource their business if they could?

The work ethic of this country sucks now

The regulations are insane

The cost of labor is almost triple that of most emerging market or tiger countries.

The type of labor you get at 3Xratio here is much lazier and has less reasons to show up.


It is proven that net cashflows will atleast double if not triple.

Emerging markets and Tiger countries actually are happy to see you there while in American being a prosperious business is forwned upon.

Taxation is lower in every other country.

Etc Etc Etc


So why would anyone actually want to keep their business here if they could move it somewhere else?
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Old 04-24-2012, 08:54 PM   #2 (permalink)
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Quality of the work product? Rework can cancel out the potential cost savings. It's a case by case basis. High criticality work should be kept onshore.
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Old 04-24-2012, 09:04 PM   #3 (permalink)
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Quote:
Originally Posted by NEOCON View Post
I have an honest question....


why would someone not outsource their business if they could?

The work ethic of this country sucks now

The regulations are insane

The cost of labor is almost triple that of most emerging market or tiger countries.

The type of labor you get at 3Xratio here is much lazier and has less reasons to show up.


It is proven that net cashflows will atleast double if not triple.

Emerging markets and Tiger countries actually are happy to see you there while in American being a prosperious business is forwned upon.

Taxation is lower in every other country.

Etc Etc Etc


So why would anyone actually want to keep their business here if they could move it somewhere else?

I disagree with many of your assertions from firsthand experience with overseas outsourcing. One of the most difficult things to manage is protection of your IP, especially in countries like China.

Neocon, from this and other posts, you seem to be very disappointed in your staff/workersand with the US gov as it pertains to your company. What keeps you living and working here in the USA? Why not move to a tiger country? I'm not being a smartazz, just curious.
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Old 04-24-2012, 09:08 PM   #4 (permalink)
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I disagree with many of your assertions from firsthand experience with overseas outsourcing. One of the most difficult things to manage is protection of your IP, especially in countries like China.

Neocon, from this and other posts, you seem to be very disappointed in your staff/workersand with the US gov as it pertains to your company. What keeps you living and working here in the USA? Why not move to a tiger country? I'm not being a smartazz, just curious.
Depends on what he is outsourcing, straight BPO work with little IP is okay. Innovative work, only some countries and a very small list of companies.

Got to deal with timezone issues (get ready for early mornings and late nights all the time) and communication issues. Make sure you don't use analogies and everything important must be written.
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Old 04-24-2012, 09:08 PM   #5 (permalink)
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I disagree with many of your assertions from firsthand experience with overseas outsourcing. One of the most difficult things to manage is protection of your IP, especially in countries like China.

Neocon, from this and other posts, you seem to be very disappointed in your staff/workersand with the US gov as it pertains to your company. What keeps you living and working here in the USA? Why not move to a tiger country? I'm not being a smartazz, just curious.
been asking myself this more and more...

I have no answer.
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Old 04-24-2012, 09:19 PM   #6 (permalink)
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Just do it already. Just like everything else in life, I'm sure it's not as great as it appears. If it was such an easy choice, everyone would outsource.
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Old 04-24-2012, 09:23 PM   #7 (permalink)
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Just do it already. Just like everything else in life, I'm sure it's not as great as it appears. If it was such an easy choice, everyone would outsource.
I agree.

The fact that Nike, Reebok, ATT, Nationwide, Allstate, Comcast, US Bank, Chase, etc, etc, etc, etc have already done it leads me to believe it might not be a smart choice.
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Old 04-24-2012, 09:23 PM   #8 (permalink)
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but this is not about me....this is outsourcing in general...please keep topic off me.
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Old 04-24-2012, 09:28 PM   #9 (permalink)
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I agree.

The fact that Nike, Reebok, ATT, Nationwide, Allstate, Comcast, US Bank, Chase, etc, etc, etc, etc have already done it leads me to believe it might not be a smart choice.
I would guess that most of that work is low labor and that they still invest quite a bit more into high paying labor here. I'm fine with that. But I would say there are negatives to even outsourcing that, although clearly the cost-benefit is worth it. The negatives to me would be consumer relations in quality of service and product, as well as general PR of work conditions. I know I buy New Balance for the most part to avoid Nike. Clearly though, I'm not representative of the general consumer.
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Old 04-24-2012, 09:32 PM   #10 (permalink)
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I would guess that most of that work is low labor and that they still invest quite a bit more into high paying labor here. I'm fine with that. But I would say there are negatives to even outsourcing that, although clearly the cost-benefit is worth it. The negatives to me would be consumer relations in quality of service and product, as well as general PR of work conditions. I know I buy New Balance for the most part to avoid Nike. Clearly though, I'm not representative of the general consumer.
I agree.

Cannot as easily outsource high end jobs.


But I believe the difference for a low end job here vs there is extreme. Here a low end worker hardly shows, has poor work ethic, and take sno pride in their job. An employer is also battling welfare pay vs work pay and 99 weeks of unemployment. There the emloyer does not battle this and if you dont work you dont survive. This is a huge difference.
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Old 04-24-2012, 09:41 PM   #11 (permalink)
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I agree.

Cannot as easily outsource high end jobs.


But I believe the difference for a low end job here vs there is extreme. Here a low end worker hardly shows, has poor work ethic, and take sno pride in their job. An employer is also battling welfare pay vs work pay and 99 weeks of unemployment. There the emloyer does not battle this and if you dont work you dont survive. This is a huge difference.
Neo, I've seen your posts along these lines. I have to say that my experience with local workers is 180 degrees from yours. I've had very few employees that don't consistently, and usually willingly, contribute towards company objectives. And that includes service staff and entry level jobs. I can't say that its because they understand the supply/demand for their positions or that they are just "good" employees. Or maybe the "bad" employees get weeded out pretty quickly. I've never had an employee play the tax return/don't show up for work games that you report.

Just my $.02
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Old 04-24-2012, 09:46 PM   #12 (permalink)
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Old 04-24-2012, 09:59 PM   #13 (permalink)
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Necon, first to answer your question, the reason why companies outsource their jobs is because of the government, simple put, big brother makes it so hard to be able to run a company now in America. Now for yourself, I believe you are the owner of some type of call center? Fire them, simple put or cut their hours back so much to send a message, your the boss act like one.
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Old 04-24-2012, 10:06 PM   #14 (permalink)
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I used to work for a company that offshored part of their call center to Manilla. We hired the best and brightest that country had to offer and they were awful, lazy and completely worthless. The only thing they were good at was resetting passwords
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Old 04-25-2012, 01:26 AM   #15 (permalink)
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Necon, first to answer your question, the reason why companies outsource their jobs is because of the government, simple put, big brother makes it so hard to be able to run a company now in America. Now for yourself, I believe you are the owner of some type of call center? Fire them, simple put or cut their hours back so much to send a message, your the boss act like one.
2 points I'd like to make:

1) nobody seems to have an arguement against offshoring

2) I fire on average 6 employees a month due to not being able to show up etc etc. I also cut hours. MY point that I was making is that I am sick of having to do this. It is childish, pathetic, and a total waste of time. If Americans dont want to work I will go elsewhere.


Again, this thread is not about my business (even though some here have taken it as such) and all that I am asking is for a few reasons some would argue against offshoring.
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