Comcast bill BS : (
Not sure if this is the right forum to ask this or what. I've been looking for my Comcast bill to come in for the last week or so and I just never got it. I finally figured out how to pull my bill up online and I see they mailed it to the wrong apartment! Now I'm charged with a late fee on my record. I moved into my new apartment in Feb and the 1st bill was mailed to the correct address but this last one wasn't. They are not open until Monday at 8:30 so I can't contact them until then. Do you think they can take the late fee off since they mailed it to the wrong apartment? Any suggestions on what should I tell them if they try to say they can't or something? Wouldn't this be their fault for mailing it to the wrong address? Anything like this ever happen to you? It's not like a huge fee or anything but I don't know why the heck they mailed it to the wrong place.
Posted via VolNation Mobile