11-15-2010, 10:44 PM
another crappy hire.
Originally Posted by DrRosenRosen
If you want to fix everything on a machine, your best bet is to find a forum with helpers and have them walk you through it. There are multiple sites with virus experts there to help you remove the stuff. They will have you run logs over and over and special scripts they write for various programs. These folks can get everything off.
If you don't want to wait a few days and need to use the computer, you can generally clean off most stuff by yourself. Malwarebytes is probably the main program everyone uses. Great stuff, but often killed first thing by a virus or malware.
SuperAntiSpyware is decent and a good companion along with Spybot, Avast, Adaware.
If your machine gets to state you can't start it, or when malwarebytes/spybot wont even start, you can normally fix that with the Avira Rescue Disc. Free download constantly updated. It's a bootable linux cd image you burn to disc. It runs a quick linux shell and runs a few virus scanners. This will usually get a machine started up again or allow Malwarebytes to run.
All else fails, try ComboFix. Very powerful machine that can do a good job at clearing rootkits and other nasty bugs. But, it's highly recommended you have someone helping you when using ComboFix. You'll find this being used in helper forums with customized scripts for removing very specific things. I've never personally had problems running it 'straight out of the box' and it's helped clean things up so Malwarebytes will run. Make sure Windows defender and any other virus monitor is off before running ComboFix (this is quite important).
I was never a virus expert, but I usually find myself cleaning a handful or two of computer during the year from friends and family.
Everything you need can be obtained for free. Patience is probably the biggest thing you need along with time. Start a scanner, come back in a couple hours. Try something else and wait a couple hours, etc.